An experiential approach to new product development and testing

Abstract:

This paper describes the benefits of using consumer laboratories rather than traditional market research approaches to more accurately predict customer purchase behavior. This approach has proven particularly valuable in new product development and testing of new products and services for complex (e.g. high technology and service) industries. Such laboratories use simulations and prototypes to give the subjects a realistic experience of the proposed product and this experience enables them to respond better to questions regarding acceptance of the product. Examples of this approach from the telecommunications industry are given.

Barbara Hisiger

Author

This is a long description of some author details.

Pradeep Bansal

Author

This is a long description of some author details.

This could also be of interest:

Research Papers

Research Papers

Research Papers

  • PDF