Abstract:

This presentation addresses developments in citizen engagement practice from the perspective of the Central Office of Information (COI), the leading commissioner and delivery agent for public engagement work within the UK public sector. The discussion addresses challenges in public engagement work, including how public engagement practice continues to evolve in difficult economic times, and how innovative and inspiring techniques, often stemming from the increasing use of new technology, have become more embedded in broader practice, as well as looking at how public engagement will evolve in the UK and some of the challenges public engagement practitioners will face.