Abstract:

Ford of Canada has approached the problem of a heterogeneous Canadian market with a great deal of sensitivity. Historically, Ford has not been as successful matching its penetration of the Quebec market to levels obtained in the rest of Canada. This has meant that Ford has had to wrestle with the dual market nature of the Canadian automobile industry in very practical terms. The following paper discusses how Ford has approached a marketing strategy within Canada and Quebec. While this approach has involved both organisational development and informed market practices, it is the latter which will be the primary focus of this paper.