Health 2.0

Date of publication: March 3, 2010

Abstract:

This presentation illustrates how social media content can serve market research and the health care industry by means of a real-life case about epilepsy. A new research paradigm of social media research is developed and outlined. Having scraped over 39,000 unique online conversations, the natural language and sentiment of people towards the disease is demonstrated.

Rudi Van Campenhout

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René Hansen

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Niels Schillewaert

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