We have seen the future...

Date of publication: October 23, 2017

Abstract:

Bots are taking over moderation and analysis, snappy chat conversations are the new preferred communication mode by consumers and research will happen in the consumer context. Join us in journey together with Heineken and get a glimpse on the future.

Annelies Verhaeghe

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Remus Tomoiaga

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Marlon Rinoza Plazo

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Sophie Van Neck

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