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Digital transformation and the impact on retail

Date of publication: September 23, 2018

Catalogue: Congress 2018

Author: Piet Coelewij

Abstract:

Digital has fundamentally changed the way we understand and serve customers. The developments are accelerating fuelling great consumer centricity and customer experience. It's time to participate or perish.

Piet Coelewij

Author

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Authors: Patricio Pagani, Vanina Martinez

 

September 8, 2019

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Pagani and Martinez (2019a, September 08). Navigating the digital transformation journey. ANA - ESOMAR. Retrieved August 05, 2025, from


https://ana.esomar.org/documents/navigating-the-digital-transformation-journey


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Enabling digital transformation

Catalogue: Fusion 2019

Authors: Jeffrey Mercer, Marian Anderson

Company: Microsoft

November 10, 2019

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Citation

Mercer and Anderson (2019a, November 10). Enabling digital transformation. ANA - ESOMAR. Retrieved August 05, 2025, from


https://ana.esomar.org/documents/enabling-digital-transformation-10856


Research Papers

Enabling digital transformation

Catalogue: Fusion 2019

Authors: Jeffrey Mercer, Marian Anderson

Company: Microsoft

November 10, 2019

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Mercer and Anderson (2019a, November 10). Enabling digital transformation. ANA - ESOMAR. Retrieved August 05, 2025, from


https://ana.esomar.org/documents/enabling-digital-transformation


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Citation

Coelewij, P. (2018a, September 23). Digital transformation and the impact on retail. ANA - ESOMAR. Retrieved August 05, 2025, from


https://ana.esomar.org/documents/enabling-digital-transformation