Incite to action

Date of publication: March 1, 2011

Abstract:

This paper will describe how the Shopper Insights function inside a globally active FMCG company has gained and accumulated relevant shopper-marketing knowledge from diverse sources of information and expertise, and how this knowledge has since been successfully disseminated in a company-wide communication effort using a new web-based knowledge-sharing video service.

Stephanie Grootenhuis

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Bernhard Treiber

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